SHIPPING & RETURN POLICY

Pricing Terms for Domestic orders (Delivery within India)

Currently we are offering FREE DELIVERY on all domestic sales orders(Excluding OCTROI and entry tax). You no need to pay any shipping charges for domestic orders (Shipping Address within India). However if any OCTROI or entry tax levied customer should pay at the time of delivery.


Most of the orders are ship out same day, and delivered in 3-7 business days from the date of shipping. We ship through genuine reliable leading courier services only, and you can track your shipments online after it is shipped.

Shipping partners - Domestic

  • Speed Post : Currently link more than 1000 towns in India.
  • BlueDart : currently covers delivery area of more than 700 cities in India
  • Gati : Currently covers more than 800 cities in India.

Pricing Terms for International orders (Delivery outside India)

At present we are not offering shipping the products out side India.

Time to Ship

As earlier stated, most of the orders are shipped same business day cut off time is 10 am. Orders placed after 10am(+5.30 GMT) will be shipped in the next business day..

Damage

If you find the package of the product is tampered with or damaged before accepting delivery, Please refuse to take delivery or make a note in the acknowledgement slip that “Received the goods with damages” and describe in detail soft copy of the same to attached while logging complaint. Open the consignment in front of the delivery person and conform the damage of the products the same to noted detailed in the courier acknowledge slip. Take a photo of damaged products which should be attached with your email addressed to theonlineshoppingstores1@gmail.com for log a complaint. Then only customers are eligible for claim of replacement product.

Return and Refund Policy

Refund

a) If any event we unable to ship any items in your order, be assured that you will not be charged for that item and you shall be refunded the full amount charged not shipped item via original way of payment within 20 business days.

b) If customer paid twice for single order then the refund should be for one transaction via original way of payment within 20 business days.

c) If amount received without order details, Our customer care executive will contact you through telephone or email you and ask to send the product details of your order. If we didn't received any reply form the customer within 3 days, amount will be refunded via original way of payment after deducting bank charges and payment gateway charges within 20 business days.

Return

At present, we are not accepting any returns from customer end.

Replacement of product

We don't offer or accept any replacement of products.